DETAILS
Date: September 16, 2026 • 11:00 – 12:00 PM ET
Venue: Digital
Organiser: AI Community of Practice
Access: Membership required (view the call invitation below)
Moderator
- Prof. Martha White, Co-Founder & CTO (RL Core Technologies)
Featured Speakers
- Joshua Goldman, Principal Data Analytics Engineer – Technology and Innovation Department (Metro Water Recovery),
- Callum Pastfield, Director – Head of East-Coast & Central States – Water/wastewater/Water Resources Infrastructure (LVI Associates)
- Jonathan Hull, COO (Thinglink)
AGENDA
As experienced professionals retire and utilities navigate digital transformation across roles and departments, this question becomes front of mind: How do we capture and transfer decades of expertise into intelligent systems?
This interactive, discussed-based AI CoP session explores how utilities and technology companies are using AI not as a replacement for institutional knowledge, but as a tool to digitise, preserve, and amplify it. What we will cover:
- AI in practice: Examples of companies embedding AI into daily operations and training processes, while safeguarding the expertise built over decades.
- Digitalising expertise: Concrete approaches to translating tacit knowledge, including technical judgment, troubleshooting workflows, and operational experience, into structured data and decision-support systems.
- The evolving workforce: Emerging roles and technical skills being created by AI adoption, and how recruitment and training are shifting to meet them.
- Solving workforce challenges: How digital transformation is reshaping recruitment, retention, and career progression in an evolving smart water landscape.
Featured SWAN Members:
