Event April 20, 2023

Building Trust In Water: Connecting Communities And Utilities

2nd SWAN Americas Joint Webinar with Cleveland Water Alliance


Date: April 20, 2023  

Access: Open

Description: Recent high-profile water quality crises and a long history of systemic marginalization have eroded many community members’ trust in their local water and wastewater services. The result has often been a lack of authentic communication and collaboration between utilities and residents, an issue made even more apparent as much-needed infrastructure investments prompt rising water and sewer bills in many communities.


Max Herzog, Program Manager (Cleveland Water Alliance)


  • Liz Barlik, Public Affairs & Communications Manager (Cleveland Water)
  • Melissa Mays, Organizations Manager (FlintRising)
  • Scott Berry, Director of Policy & Government Relations (US Water Alliance)