DETAILS
Date: November 13, 2024
Location: EY Canary Wharf Office (25 Churchill Place, London, E14 5EY)
Access: View linked presentations and photos below
OVERVIEW
Theme: “Empowering Human-Centred Digital Transformation”
The 2nd SWAN UnConference, or FUNConference unpacked smart water opportunities and utility challenges while fostering collaborative discussions and outputs. The entire event stemmed from the knowledge of the people that attended, empowering everyone to share their expertise through an unfiltered exchange of innovative ideas.
AGENDA
Workshop Welcome – “Realising Transformation: Humans at the Centre” (View Slides)
- A Conversation with Patrick James, EMEIA Head of Strategy & Transformation Field of Play (EY)
UnConference Overview: Participatory, Purposeful & Productive (View Slides)
- Shirley Ben-Dak, Senior Advisor (SWAN Forum)
‘Big Brain’ Attendee Contributions + Voting
Attendees will be encouraged to propose and vote on discussion topics on the “Big Brain” (a Big Board with all of your great ideas) with the top 5-6 topics invited to host sessions. This is your chance to suggest a topic that has never been covered before at a SWAN event!
Topics included:
- How do we democratise digital transformation?
- How can we ensure that AI transformation is human-centred?
- How do we attract the best minds to the water industry?
- Resistance to change in digital transformation
- Digital twins for network visualisation
- Future water wise cities
Session 1: Unpacking Challenges & Opportunities
Each group will narrow down the different challenges to one challenge statement that they would like explore further. Helpful guidelines/handouts will be available to support this creative ideation process.
Keynote: “From Reactive to Proactive: A Control Room Transformation Driving Organisational Change & Improved Decision Making” (View Slides)
- Sharon Hamilton, Intelligent Control Centre Manager (Scottish Water)
Session 2: The Power of Brainstorming
Each group will suggest solutions to address their proposed challenge statement, encouraging as many ideas as possible.
Session 3: Let’s Tie it Together
Each group will determine one solution and collaborate to produce a tangible output (e.g. diagram, guidelines, roadmap) to showcase to the collective group.
Session 4: Rapid-Fire Recap
Each group will briefly share their main findings, including an open discussion on how each concept can tie together in a final combined output to be shared with SWAN Members.
Summary & Conclusion
Drinks & Light Food Reception Sponsored by Arqiva
Join us at a private room at Boisdale of Canary Wharf

