Amir Cahn, Executive Director

Amir joined SWAN in 2013 and has been instrumental in growing the organisation into the leading global hub for the smart water sector. Throughout his time, he has helped engage members, develop in-depth research reports, and create innovative tools such as the SWAN Interactive Tool and Knowledge Hub. Amir also helped launch and grow regional SWAN Alliances in the Americas, Asia-Pacific, and Europe. Before joining SWAN, he completed a dual-master’s degree in Environmental Science and Public Affairs from Indiana University. In conjunction with SWAN, Amir is now pursuing a PhD focused on the impact of the Data-as-a-Service model on water and wastewater management.

Shirley Ben-Dak, VP Strategy & Innovation

Shirley joined SWAN in 2016 to lead the organisation’s marketing, innovation and strategic activities, helping to expand SWAN’s regional and global presence. She has developed new smart water frameworks, led global innovation sessions, and managed strategic partnerships and research projects. A certified PMP, she serves as the CEO and Founder of Bird Eye Consulting, an impact-driven project management firm working with public, private and non-profit clients across water, smart cities, digital transformation, and sustainability. Before joining SWAN, Shirley completed an MSc. in Sustainability Management from Columbia University focused on water resource management & sustainable cities.

Sandy Moskovitz, Programme Director

Sandy joined SWAN as Programme Director in 2021. Her vast experience in customer service, sales and start-ups allows her to better serve SWAN members and help them leverage all of the benefits that SWAN Forum has to offer. Sandy also serves as the main point of contact for RiSWP, SWAN’s global young professional community. As a native Spanish speaker, she hopes to help bridge the gap with SWAN Latin America partners. Sandy holds a BA in Economics and Criminology from the University of Miami and an MA in Environmental Studies from Tel Aviv University.

Shayna Ramboz, Events Director

Shayna joined SWAN in 2020 as an Events Director responsible for annual conferences, partner events, and global webinars. Before joining SWAN, she completed an MBA with a specialisation in environmental sustainability. Her experience managing events spans from large international events to those supporting smaller NGOs.

Emily Lorra Hines, Global Marketing Director

Emily is the Global Marketing Director for SWAN. Emily holds a Master of Water Science, Policy and Management from Oxford University, as well as a Bachelor of Arts (Honours) degree in Public Policy from St Francis Xavier University. Emily has experience as a digital marketing strategist with an emphasis on working with environmentally conscious brands. She has worked with dozens of small businesses across Canada and the UK to strategise social media marketing and improve their online presence. In addition, she continues to work with numerous non-profits and youth groups in the water sector and find innovative ways to communicate water reform across sectors.

Mohamad Iznul Muazim, Asia-Pacific Director

Iznul is a professional with a background in commercialising sensors, water and environmental monitoring solutions and analytical solutions. He has experiences in the environmental and water industry gained from strategic business management and first-hand environmental project delivery, predominantly within Southeast Asia. His experiences include developing digital solutions and generating insights for water utilities and regulators to understand their water management better.

Jen Rodaway, Financial Controller

Jen is a CIMA Qualified Accountant who has been working with the SWAN Forum since 2012 providing support with invoicing, payments, cash-flow, banking and financial reporting. She currently works as Head of Finance for i2O who she has been with for 10 years.

Mathilde Guglielmi, Research Analyst

Mathilde is a Research Analyst at SWAN helping to guide the SWAN Americas Alliance. She is also currently an M.Sc. candidate at McGill University (Montréal, Québec, Canada) studying Integrated Water Resources Management. Additionally, she has a background in environmental science and ecology. She is excited to contribute to the team and acquire new knowledge about smart water as well as gain new skills.


SWAN Council

Ken Thompson, Chairman

Ken has 38 years of experience in the industry and is a Senior Technology Fellow for Jacobs in their Denver Office. He serves as the Global Technology Leader for IoT and Smart Sensors for the Jacobs Digital Solutions Team, which includes the design and implementation of smart systems for water, wastewater and other sectors. Ken has managed or served as the technical lead in many Surveillance and Response systems and water quality optimisation projects. Prior to joining Jacobs, Ken worked for public utilities in water, wastewater, recycled water system operations, process evaluation, water quality, and regulations.

Jennifer Rebeiro

Jennifer is the Chief Information Officer at Greater Western Water. Over the past 20 years, she has managed a number of operations and projects ranging across a wide set of industries, from Banking and Finance, Transport, Manufacturing, Property Services, Telecommunications and Government. Jennifer’s core strengths are her people focus, business mindset and having the courage to bring bold ideas to life through determination, influence, cross organisational collaboration and hard work. She has a Master of Business Administration, a Bachelor of Business, is a Graduate member of the Australian Institute of Company Directors, and is currently a member of the IWN executive.

Fredrick Royan

Fredrick has been analysing the global water market for over 15 years and is the Global Leader and Vice President of the Sustainability and Circular Economy practise at Frost & Sullivan. He led the launch of the Smart Water Program in 2010 and has since focused on shaping the Global Water Research Program around digital transformation and together with his team of analysts has published authoritative reports on Smart Water Grid and related segments. He has a Masters in Environmental Protection and Management from the University of Edinburgh secured as a Shell Centenary Chevening Scholar and has also been conferred the Frost & Sullivan Fellowship.

Nav Otal

Nav has over 20 years experience in utility management, fiscal and strategic planning, and policy development in the public sector. She has been the Director of Utilities for the City of Bellevue for 7 years and was the Deputy Director for 6 years prior to that, overseeing Engineering, Operations and Maintenance, and Resource Management and Customer Service. Nav previously worked as a researcher in the field of cancer endocrinology at the British Columbia Cancer Agency in Vancouver. She holds a Bachelor of Science degree in biochemistry from University of British Columbia and a Master’s degree in business administration from City University.

Rik Thijssen

Rik has over 25 years of experience in innovation and business development in several sectors including 12 years in the water utility domain. He is leading the business development department at Vitens, the largest water utility in the Netherlands serving 5.4 million customers. In addition to his responsibility in establishing Vitens’ smart grid infrastructure, Rik is also leading innovative programs on customer technology, sustainability and circular economy. Rik holds a BSc in microbiology, a Business Administration & Business strategy degree from the Academy of Management (IBO-University Groningen) and finished the Leading Digital Transformation & Innovation programme at INSEAD, Fontainebleau, France.

Scott Branum

Scott has worked in the water industry for over 21 years. His experience includes end-to-end process water management, treatment and conservation. He is now Senior Manager for the Digital Business Solutions group at Evoqua Water Technologies. This team develops smart water products and IoT solutions for Evoqua’s digital transformation strategy. Scott holds a BS in Biochemistry from Auburn University.

Manuel Parra

Manuel is Vice President of Practice Management at Xylem. He previously served as the Business Development Director, Software Solutions – Americas at AVEVA. Manuel has become an avid and active voice in the smart water networks space and has authored numerous articles, white-papers and presentations on various smart water topics. He has a degree in Business Administration from the University of Murcia (Spain) and a B.A. in European Business from Manchester Metropolitan University (UK).


SWAN Ambassadors

Gigi Karmous-Edwards

Gigi is an independent consultant of Karmous-Edwards Consulting. She consults on digital strategy and transformation, and now focus on digital twin technology. She currently works with global smart cities on integrating digital twin technology across sectors applying her 25+ years technical career in big data and IoT analytics. Gigi recently founded and is the co-Chair of the SWAN Digital Twin Work Group to help accelerate the adoption of holistic water utility management using digital twins. She has a B.S. in Chemical Engineering and an M.S. in Electrical Engineering.

Michael Strahand

A bilingual entrepreneurial scientist, Michael is a respected member of the global smart water community, a well-regarded water industry expert who fuses academic excellence with business acumen. Michael has founded and led several innovative companies from start-up to a position of market leadership. Michael takes a holistic, independent view and identifies how to employ technology, people and analytics to deliver results and value to water utilities and customers. He is passionate about water and especially the way that Smart water systems can help us on your journey towards a world where everyone has equal access to water and sanitation.

Vikram Gulecha

People often describe Vikram to be an upbeat, self-motivated team player with excellent communication skills. He is Co-founder (Strategy & Alliances) at OCEO WATER, based in Bangalore. Passionate about social impact ventures, OCEO Water is building a decentralised, proactively managed system which is aligned to support the digitalisation efforts under the Jal Jeevan Mission taken up by the Ministry of Jal Shakti, Government of India. Besides being a Jala Senani (Water Warrior) of the Bangalore Water Supply and Sewerage Board (BWSSB), he was also selected for the India Innovators Program organised by Trade and Investment Queensland department of Queensland Government.

Tertius Rust

Tertius is an independent consultant and Chartered Civil Engineer with an Executive Master’s in Business Administration. For more than 10 years Tertius worked on different water transformational projects in Africa, Philippines, United Kingdom and Singapore. He recently moved back to South Africa after working as the Head of Digital for Jacobs utilities line of business which focuses on enabling data benefits realisation by using a wide range of products, services, and processes. He is currently supporting cities like Cape Town towards leveraging the benefits of the 4th Industrial Revolution and ensuring any investments made in smart water are fit for purpose and in the best interest of its citizens’.