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Senior Utility Advisory Group

Chris Toop

Chris Toop is Director of Digital and Chief Information Officer for Scottish Water, a business supplying over 5 million people with water and wastewater services in Scotland. He is accountable for digital services, delivery of new digital technology and innovation, supply-chain partnerships and commercial management. 

Chris is also executive sponsor for Scottish Water’s Transformation towards an Intelligent Asset Base. A key enabler of this is the use of sensors, data analytics and Artificial Intelligence. He has 28 years in Water, Energy and Telecommunications.  He is a Chartered Civil Engineer, a Fellow of the Institution of Civil Engineers and holds an Engineering Masters degree from Birmingham University, an MBA from Edinburgh University and has completed a Leadership Programme at Harvard Business School.  

Martine Watson

Martine Watson is the Chief Digital and Information Officer at Urban Utilities in Brisbane, Australia. She is responsible for driving digital transformation and managing information systems to enhance operational efficiency, customer experience, and overall business performance. Martine oversees the operational management of information technology, operating technology, the Internet of Things, and plays a pivotal role in shaping, formulating and executing Urban Utilities’ digital strategy, leveraging technology advancements, and optimising data management to achieve Urban Utilities’ vision.

Martine has over 15 years of experience in the water industry including senior management roles at Sydney Water, and Unitywater. Martine has qualifications in Engineering and a Master of Business Administration from the University of Queensland.

Stephanie LeBlanc

Stephanie LeBlanc is the Sr. Manager of Information & Technology Services at Halifax Water where she is accountable for the Project Management Office, Engineering Information/GIS/CAD, Information Technology and Operational Technology teams. She sets strategic direction for Cyber Security, Data & Analytics, Automation and Artificial Intelligence, Collaboration Tools, and Innovation including Drones, Digital Twin and Metaverse. Stephanie’s team are dedicated to Xperience inspiring Transformation at Halifax Water ensuring a Total Experience for customers and employees. 

Stephanie has spent the former half of her career in IT consulting and latter half in the Public Sector building effective teams, client relationships and developing strategy and service delivery models in Canada, United States, and Ireland. Her areas of business expertise include Utilities, Health Care, Defense, Security & Aerospace, Public Sector, Telecommunications, and Finance industries.

Isaac Crabtree

Isaac Crabtree is the Assistant Director of Operations & Maintenance with Johnson County Wastewater (JCW) in Johnson County, Kansas – the southwest quadrant of the Kansas City metro area.  JCW serves over 500,000 residents in 16 municipalities throughout the county and treats an average of over 60 million gallons of domestic wastewater daily.  As Assistant Director, Isaac oversees the operations and maintenance of JCW’s six wastewater treatment plants – working with the plant superintendents on budget, management, administration, and regulatory compliance. 

Isaac has a bachelor’s degree in Civil Engineering from Kansas State University, and has 18 years of experience in the wastewater industry, including 14 years of design consulting and 4 years with JCW.  As a design consultant, Isaac utilised technical skills and internal resources to produce quality and innovative facility and sitework designs for municipal wastewater treatment plant projects throughout the Midwest and had the opportunity to coordinate and manage multidisciplinary team efforts as a project manager later in his consulting career.

Ingemar Clementson

Ingemar Clementson serves as the Director of Digital Transformation at NSVA, a utility delivering drinking water, sewage collection and treatment, and stormwater management across 8 municipalities in southern Sweden. In his role, Ingemar oversees comprehensive digital implementations, data management, and strategic initiatives geared towards shaping NSVA’s trajectory for the next decade. Additionally, he contributes to Sweden Water Research, a research institution hosting PhD students and researchers spanning various facets of the water industry.

With a decade-long consulting background in the water sector, Ingemar specialises in data management, organisational needs and digital product development for the water sector.


Digital Twin Utility Advisory Group

Julia Mehr

Julia Mehr is currently leading the design and implementation of the first Digital Neighbourhoods for water networks at TasWater. She is directing the introduction of IoT systems and AI/ML solutions to the organisation with a view to improve operational efficiency, enrich customer experience, enhance asset management, introduce predictive maintenance, and make a significant impact on evolving the organisation to become a data-driven business.

Julia is a highly experienced program leader with a proven track record of working across various industries including information technology, bio tech, government, medical, and services industries. She has a strong digital background with acute interest in technology adoption supplemented with big-data actionable insights to identify business improvement opportunities and drive innovative transformation.

Thomas Kuczynski

Thomas Kuczynski is the Chief Information Officer for WSSC Water, previously the Vice President of Information Technology for DC Water and the President of Blue Drop. Tom joined DC Water in August 2013, heading up an IT team of 60 individuals and a $20 million budget to develop applications that support all aspects of DC Water’s business. As President of Blue Drop since 2019, Tom leads the team responsible for generating non-ratepayer revenue from various products and services including Bloom our Class-A exceptional quality bio-solids, intellectual property and other non-traditional sources.

Prior to WSSC Water and DC Water, Tom worked for Pacific Gas & Electric’s National Energy Group as Director of Technology Strategic Planning and Architecture, and for Delmarva Power in Wilmington, Delaware where he provided IT Strategic Planning Services to the Energy Supply Group. Tom is a graduate of La Salle College of Philadelphia and the Executive MBA program at University of Maryland University College.

Marouschka Romme

Marouschka Romme is the Project Manager Smart Water Network Sensoring at Brabant Water in the Netherlands. After finishing her bachelor’s degree in Business Innovation (BA, Strategic Marketing and Innovation Management and Commercial Economics) at Avans University of Applied Sciences she decided in 2019 to join Brabant Water, a Dutch sustainable drinking water company that supplies drinking and industrial water to 2.6 million residents and businesses in Brabant.

She is currently working on multiple strategic large innovation projects such as ‘GeoRight’ for the (semi)automated processing of pipeline data in GIS and the digital twin project ‘Smart Operations From Intelligent Assets’ (SOFIA). The aim of the SOFIA project is the implementation of a digital twin to have a real-time hydraulic model of the water distribution network to respond to key challenges and the business needs that the company is facing in the future (short, mid and long term). Her role in this project is to help with project management and provide substantive advice on the required sensor measuring devices. Marouschka is a medior consultant in innovation management and has affinity with (smart) technology in the drinking water sector.

Ting Lu

Dr. Ting Lu is the former Business Practice Leader for Digital Solutions at Clean Water Services in Hillsboro, Oregon. Ting leads and directs innovation of digital solutions and the implementation of data management, and IT, OT and ET integration. Ting also currently serves on the Utility Management Committee and Intelligent Water Technology committee at WEF.

Before joining Clean Water Services, Ting worked for the Metropolitan Sewer District of Greater Cincinnati and Black & Veatch, where she led the integrated planning effort and developed a quantitative and innovative water quality program with smart sensors and data analytics. has authored over 100 papers and presentations nationally and internationally and coauthored several book chapters for the Water Environment Federation. She received her Ph.D. at the University of Cincinnati.

Mario Castro-Gama

Mario Castro-Gama is a Civil Engineer, with a MSc from the IHE-Delft Institute for Water Education, specialising in water science engineering and Hydroinformatics. Since 2021, he is senior specialist for underground infrastructure at Vitens N.V., the largest drinking water company in the Netherlands. In his capacity, he spearheads and contributes to various innovation initiatives within the realm of drinking water distribution and applied informatics. Some of his notable projects include Critical Infrastructure Investment Planning 2050, BOS model (decision support system), Digital Twins implementation, data assimilation, energy audits, and data quality control.

 Mario’s professional expertise extends to river engineering and water management for large basins, encompassing reservoir operation, hydropower, and water allocation across diverse regions such as Latin America, Europe, the Middle East, Africa, and China. He has contributed to the field, having authored over 40 papers, and presented at international events. In addition, he participates on international missions for knowledge exchange and capacity development with Vitens Evides International (VEI).